Whenever you move to a new place, you will have to start looking for a new general practitioner and a dentist that you and potentially your kids will go to. Or when you have to undergo a surgery, you want to make sure you choose the hospital that suits your needs the best. With the remake of the ‘Zorgzoeker’ (care finder), you can easily search for a healthcare practitioner within the area and acquire all the information you need to get in touch with them.
User Research > UX / UI Design > Prototyping > User Testing
Fast results with little input.
The input we ask from you should be as little as possible. We want to show you relevant practices as fast as possible. If you know the kind of treatment you need, like physiotherapy, you enter that information, tell us in which area you are looking for, and results will be coming in. But sometimes you experience a certain ache, and you’re not sure what kind of practitioner can help you with these problems. Even simple inputs such as stomach cramps and backache should guide you to the correct practitioners.
#Little experience extra, if an user was searching for certain allowances, the background image on desktop changes to that type of practice!
What practice meets my expectations the best?
The results are coming in, and you can start comparing the practitioners that meet your requirements. In this view, there’s four ways to compare the practices.
- Does the practice have a contract with VGZ, so that you get the best compensation after declaring your invoice?
- What is the distance? Can I get there by foot, or do I have to take the car?
- Are there ratings available to see how other people experienced this practice?
- Is this a ‘Zinnige Zorg’ practice, a practice that has been praised by VGZ by making healthcare better and simpler by making use of innovative ways to treat their patients?
What does this practice have to offer?
For more detailed information, you select the practice you want to see and you will be taken to an overview page. Based on user research, we tried to obtain and present information that users attach value to when selecting a practitioner. Images to give an impression about the atmosphere, the different kinds of specialisms the practice offers, where it is located, how to get there and how long the trip takes, and independent reviews by people who have been to this practice before. On this page, there is multiple ways to directly get in touch with the practice as well. Directly call them for an appointment or e-mail them for more information.
A care finder that suits the users’ needs.
With the updated Zorgzoeker, customers of VGZ have information related to healthcare practitioners in one spot, and no longer have to scavenge the internet for the differents sorts of information.
*All copy in the designs is fictional.